Privacy & Sales Policy
All the services provided at our stores and the products registered in https://www.caststove.com are owned and operated by our company.
As a matter of course, personal information (such as name-surname, company information, phone, address or e-mail) of our members are collected through Membership or filling various forms and surveys in our store.
Our company may occasionally send information about campaigns, new products and promotional offers to its customers and members. Our members can make a choice about whether to receive such information or not while they subscribe. Later on, after logging in, they can change their choice from the account information section or they can make a notification with the link in the information message they receive.
Our Company may use the requested information for direct marketing by itself or others in cooperation with it, out of the purposes and scope specified by the User Agreement as well. Personal information can also be used to contact the user when necessary. Information requested by our company or provided by the user or information about transactions made via our Store can be used by our company and its collaborators in various statistical evaluations, database creation and market research outside of the purposes and scope specified in the "Membership Agreement, without disclosing the identity of our members."
CREDIT CARD SECURITY
Our company gives priority to the security of credit card users that shop from our shopping sites. The information regarding your credit card is not stored in our system in any way.
There are two things you need to pay attention to in order to understand that you are on a secure site when you begin the transaction process. One of these is a key or lock symbol at the bottom line of your browser. This shows that you are on a secure web page and all your information is encrypted and protected. This information is only used in relation to the transaction process and in compliance with your order. Information regarding the credit card used during shopping is encrypted with 256 bit SSL (Secure Sockets Layer) protocol independent of our shopping sites and is sent to the relevant bank for verification. If the validity of the card is verified, the shopping process can continue. Given that no information regarding the card can be displayed or recorded by us, third parties cannot under any circumstances access this information.
All information that you provide during subscription process can only be accessed and changed by you. Other parties cannot access and alter your information, provided that you keep your login information secure. For this purpose, 256 bit SSL security area is used during the subscription processes. This system is an international encryption standard that is impossible to decipher.
THIRD-PARTY WEB SITES AND APPLICATIONS
1. To comply with the obligations imposed by the legal rules in effect or issued by the competent juridical authority such as the Law, the Decree-Law, the Regulation, etc.
2. To fulfil the requirements of the "Membership Agreement" and other contracts that our store concludes with the users and put these requirements into practice;
3. To request information about the users for a research or investigation conducted by the competent administrative and judicial authority in accordance with the procedure;
4. In the case that it is necessary to provide information to protect users' rights or security.
Do not include information regarding your credit card number or passwords in the e-mails that you send to our store's Customer Service regarding any of your order. Information included in e-mails may be seen by third parties. Our company cannot guarantee the security of the information conveyed in your e-mails under any circumstances.
Our company can obtain information regarding our website users and their usage of the website by using a technical communication file (Cookie). These technical communication files are small text files that a website sends to the browser of the user to be stored in the main storage. Technical communication file facilitates the use of Internet by storing the status and preferences regarding the website.